For all that is good and frugal, please DO NOT EVER order from rootedinblk.co.

They claim to be a Black owned business with “home gardening for the culture”, but my plants are looking a little naked since the plant potter I ordered in February never arrived and I am out $23.00. I’m not even the worst victim of this “company”, a quick glance at their BBB page will tell you. Many people are out a hundred dollars or more with no product to ever be expected.

An IG video was posted on May 27th from the founder that was all kinds of messy and lacked any accountability whatsoever. Everyone from the manufacturer, suppliers, employees, Spotify, etc. were at fault. She also justified blocking customers, whom she referred to as “haters”, for calling out the company, effectively taking their money and silencing them. I am one of those customers who is now blocked.

“This is a plant page. I don’t give a f*ck how much money you spent, you will get blocked”

Per her video, their manufacturer shut down in February 2021 due to the Chinese holiday for their China supplier. I placed my order on February 20th. Tell me why they did not notate this delay/disruption on their website instead of taking people’s money? The one-to-six-week range of a possible shipping time on the order page was already suspect but I, like many, wanted to support.

Think about it: there was literally no inventory, but they were still allowing customers to make purchases on their site with no notation of “limited quantity” or “out of stock” and taking the money out of accounts within 24 hours to, I’m guessing, pay the two suppliers and manufacturers. This is also why they are not giving refunds.

Rootedinblk.co erases any online signs of their fraudulence, except for the public BBB page that displays its D+ rating, along with one-star reviews and complaints filed. Their response to said BBB complaints in May was a copy and paste of “their product will be shipped within two weeks”.

They have recently scrubbed their IG page and, as of this morning, only have 9 posts within the last week. I implore you to never purchase from this shop. And be sure to alert your friends, your family, your neighbors, and your co-workers. This was the first BBB review I have had to leave and the only time I have been so unapologetically swindled out of an online purchase.

Have you purchased from this shop? If so, what was your experience?